At the end of this workshop, participants will:

  • Understand the importance of training and development in eliminating the skills gap
  • Define the millennial workforce, their characteristics, and their learning needs
  • Recall how to create a safe and positive learning environment
  • Enhance one’s questioning, listening, and facilitation skills
  • Understand the requirements in developing OJT
  • Apply best practices in conducting OJT
  • Recollect the tools and techniques for performance evaluation of personnel