VIRTUAL INSTRUCTOR-LED TRAINING POLICIES
Refund & Cancellation
Tooling U-SME reserves the right to cancel or reschedule any virtual instructor-led training session. Registered participants will receive notification that the session or series is cancelled along with details of a rescheduled date and/or refund information.
Registrants will receive a full refund (or subscription ticket credit) for a cancelled training session or we can provide a voucher to use on a future training event (at the same value of the original registration). Vouchers are valid for one year from the issue date.
Registrants can cancel their registration for any reason and request a full refund if they notify Tooling U-SME at least seven business days before the scheduled event. Cancellations made less than seven business days before the scheduled event will only receive a 50% refund. Registrants who fail to notify Tooling U-SME of his/her desire for a cancellation before a scheduled event, for any reason, are not eligible for a refund.
To request a refund, or for other information regarding our publicly scheduled virtual instructor-led training events, please contact Tooling U-SME at 800.733.4763.