Terms & Conditions
By registering for and/or accessing a Tooling U-SME Virtual Instructor-Led Training program, each login account user agrees to the following terms of use: 

  • I agree that I will not copy or download any online content and/or sessions and I will not share any password to access online content.
  • I agree that sharing the password to access any online sessions will jeopardize my individual and my company‚Äôs access to future Tooling U-SME Instructor-Led Training programs. 
  • I understand that a purchase of an online session is good for one training session registration.  
  • I understand that registration includes one login account, which comprises login information for one computer and one dial-in phone line per purchase. An unlimited number of guests can participate at a live session using this one login account. 
  • I understand that access to online sessions via multiple computers and phone lines require multiple registrations.
  • I understand the use of any type of device or process to broadcast or Webcast the live or recorded session(s) purchased, using the Internet or any other broadcast medium, is strictly prohibited.

Refund & Cancellation


Tooling U-SME reserves the right to cancel or reschedule any virtual instructor-led training session. Registered participants will receive notification that the session or series is cancelled along with details of a rescheduled date and/or refund information. 

Registrants will receive a full refund (or subscription ticket credit) for a cancelled training session or we can provide a voucher to use on a future training event (at the same value of the original registration). Vouchers are valid for one year from the issue date.

Registrants can cancel their registration for any reason and request a full refund if they notify Tooling U-SME at least seven business days before the scheduled event. Cancellations made less than seven business days before the scheduled event will only receive a 50% refund. Registrants who fail to notify Tooling U-SME of his/her desire for a cancellation before a scheduled event, for any reason, are not eligible for a refund.

To request a refund, or for other information regarding our publicly scheduled virtual instructor-led training events, please contact Tooling U-SME at 800.733.4763.